Agent tools / Customer support
Chatbase
No-code AI agent trained on your own content that answers customers on your website chat, WhatsApp, email, Slack and other channels, with a voice option on higher plans.
- Supervision needed
- Medium It answers from the pages and files you give it, so you read early conversations, set guardrails on topics like refunds, and keep a person on escalations.
- Where it tends to fail
- Questions your content does not cover can get wrong or vague answers. Message credits are capped per plan, so a busy month can run out unless you buy more.
- Pricing
- Hobby listed at $40/mo, or $32/mo billed yearly, with a 7-day trial. Higher plans add members, credits and voice. See pricing page for details. Pricing page (Checked Oct 28, 2026)
- Website
- https://www.chatbase.co
The supervision level and failure notes are our editorial judgment from how these tools are built and used, not test results or ratings. Your setup may differ.
Other customer support tools
Intercom Fin
AI support agent that answers customer chats and emails from your help content.
Updated Oct 14, 2026
Dialpad AI Agents
Voice and digital AI agents inside Dialpad's phone and contact center platform. Agents handle actions like scheduling, routing, and order lookup and hand off to human agents.
Updated Oct 14, 2026
Avoca
AI call handling for service businesses such as HVAC and plumbing: answers calls, books jobs and supports CSRs.
Updated Oct 14, 2026
Podium
Lead management and messaging platform for local businesses with an AI employee that replies to leads, schedules and handles customer conversations.
Updated Oct 14, 2026
Tidio Lyro
AI chat agent inside Tidio that answers website and inbox questions from your support content and hands off to a person.
The 7-day free trial covers all plans and does not need a credit card. Source, checked Oct 17, 2026
Updated Oct 17, 2026
Salesforce Agentforce
Salesforce's AI agents for service, sales and marketing that answer customers, take actions in your Salesforce data and hand off to your team.
Salesforce's Agentforce pricing page lists Flex Credits at $500 USD per 100,000 credits. Source, checked Oct 26, 2026
Updated Oct 26, 2026