Agent tools / Customer support

Tidio Lyro

AI chat agent inside Tidio that answers website and inbox questions from your support content and hands off to a person.

Supervision needed
Medium Answers only as well as the help content you feed it; check early conversations and keep the human handoff turned on.
Where it tends to fail
Questions outside your saved content can get vague or wrong answers, and Lyro conversations are capped by plan, so busy months can hit the limit.
Pricing
Free plan; Starter listed at $24.17/mo; Lyro AI Agent listed from $32.50; 7-day free trial with no card. See pricing page for billing terms. Pricing page (Checked Oct 2026)
Website
https://www.tidio.com

The supervision level and failure notes are our editorial judgment from how these tools are built and used, not test results or ratings. Your setup may differ.

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