Agent tools / Customer support
Robylon
AI customer support agent that answers on chat, email, WhatsApp and phone, takes actions in tools like Shopify or Zendesk, and hands what it cannot finish to your team.
- Supervision needed
- Medium You load the knowledge base and choose which actions it may take, then review early conversations and the questions it could not answer before widening its scope.
- Where it tends to fail
- Answers outside your knowledge sources can be weak, and AI replies pause when the monthly credits run out until you add more. Phone calls and helpdesk integrations need the Business plan.
- Pricing
- Free Starter plan with 300 credits a month. Pro from $25/month (500 credits), Business from $180/month (4,500 credits), Enterprise quoted. 10% off yearly. Extra credits $25 per 1,000. Optional live agent seats $19 to $89 per seat per month. Pricing page (Checked Nov 1, 2026)
- Website
- https://www.robylon.ai/
The supervision level and failure notes are our editorial judgment from how these tools are built and used, not test results or ratings. Your setup may differ.
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